There is one hotel in Malaysia that we can’t stop coming back to and that is the Berjaya Times Square Hotel, Bukit Bintang, Kuala Lumpur.
It’s one of our favourite hotels to visit anywhere in the world thanks to having great size rooms, awesome facilities and being so easy as it’s on top of the Berjaya Times Square shopping centre which is home to over 1,000 shops, restaurants and many recreational facilities.
On our most recent visit, we also loved it even more as we felt like we were treated with kings. There was a complimentary minibar plus some type of treat left in our room every day!
I have never stayed somewhere so easy and fun while still being so well located as the Berjaya Times Square Hotel KL.
In this review, I will walk you through what you can expect (and why you should make a Berjaya Times Square Hotel booking!).
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Berjaya Times Square Hotel Review 
This Berjaya Times Square Hotel review is based on our experiences staying here 5+ times from 2013 to 2023 with our kids aged between 0-12.
Berjaya Times Square Hotel Room
There is a range of room types at the Berjaya Times Square Hotel. What is great is that they are all a decent size. There are no tiny hotel rooms here.
The smallest is 51m² and is the family room. It still has room for a king sized bed, a bunk bed and a sitting area.
The cheapest room types are 57m² and are basically studio apartments with kitchenettes and separate bedroom and sitting areas. There are also two bedroom suites and rooms with club lounge access.
All rooms have everything you would expect – air-conditioning, tea and coffee making facilities, TV and more. However, there is a difference in how long it has been since each room type was last renovated.
The cheaper options, whether that’s for a standard room or a two bedroom option, have not been renovated in a long time and are showing their age. You don’t have to pay much more to get a recently renovated room which is much nicer. The choice is yours 🙂
I’ll show you through examples of both options from our stays over the years. All rooms we have stayed in over the years have been fine. In fact, we have quite enjoyed the cheapest room type, the superior which is like a studio apartment. It suited us well when we had two young kids. Now that we have three much bigger kids, the two bedroom suites are ideal.
These rooms are old, but we have found them great. They go far beyond what you usually get in a hotel. They are more like mini apartments with a bedroom area with a sliding door, lounge room, bathroom and mini kitchenette.
It’s perfect if you are a family or want more space than a regular hotel room without paying more.
The first time we stayed, we were given an “upgrade” to a premier room. This room type is of a better quality and still really big but it doesn’t have the separate room areas so, with our kids, we preferred the superior room type.
However, for a couple of solo traveller, you may prefer the upgraded premier room. It’s looking swish 🙂
They offered us one another time and we refused so be careful of this if you want a more apartment style room. It did have awesome windows and views though!
Regardless, for the price, taking into account the location and facilities, any of these rooms are a bargain.
Two Bedroom Suite
On our most recent stay in 2023, our kids were 6, 11 and 12 so we opted for the two bedroom suite.
This was great! It consisted of two bedroom areas, one of which has a sitting area, and two bathrooms. The rooms themselves were renovated, although the bathrooms are still older (but clean and perfectly acceptable) style.
We also received a complimentary minibar and fruit bowl and cake on our first day!
The minibar was restocked during our stay, and we found some type of bonus treat in our room every day.
On entry to the room, we found ourselves in the room above. There was a dining table and chairs, the free mini bar and tea and coffee making facilities. When we went out later, we came back to find the fruit bowl and cake on the table!
From this room, there were two separate hotel rooms with their own bathrooms. To the right was the entry to a standard hotel room.
There were luggage and cupboard areas and a bathroom to the left. There was plenty of storage and a safe.
The bathroom had a separate shower and bath, basin area and toilet. Plenty of toiletries were included.
The main bedroom area had two twin beds, a desk area and flatscreen TV.
There were also great views over the city and the pool area from the window.
Our 11 and 12 year old stayed in here. They absolutely loved having their own area.
Back to the entry room, the main bedroom and living area were straight ahead.
This room was amazing. It was in the corner of the hotel so there were windows with great views everywhere including the Petronas Twin Towers and KL Tower and across to the hotel pool. The first thing I did was open all the curtains as much as possible so I could take it all in!
Straight ahead when entering the room was a day bed area. This was perfect for my 6 year old. He slept on here and set up all his toys on the top platform. He loved looking out his window over the city especially when there was a big storm one night.
You can also request an additional bed for an additional charge.
Next up in the main room was the living area section of the room. There was a big couch, coffee table, some shelves and a flatscreen TV.
To the right of this area was a walk in wardrobe and luggage area. It was great! We could open the doors if we wanted easier access, but it made for a nice private area with it shut with our luggage out of sight. We could also change in here for extra privacy. Something we don’t usually have with five people in a hotel room.
At the far end of the bedroom was the king size bed, bedside tables and a great desk area with a quality desk chair. In fact, I am updating this article from this chair while looking at Petronas Twin Towers. Perfect!
There is some street noise, but it is like a dull roar so I did not find it affected my sleep.
Finally, to the right of the bedroom area was the bathroom. This bathroom was also big with separate shower, bath, a double basin area and toilet.
Again, there were plenty of toiletries.
All up, we absolutely loved the two bedroom suite. All the light and views were amazing. The furniture was quality, and we had so much space.
Add in the complimentary (and unexpected) minibar, fruit basket and treats and we were so happy with our choice to stay back here. It was perfect for a family and worth the extra money over the superior room.
Berjaya Times Square Hotel Facilities
The facilities at the Berjaya Times Square Hotel is what you would expect from a 4-star hotel in a big city. There are multiple restaurants, a bar by the pool, a gym, laundry service, squash courts, sauna and spa.
The best part about the facilities at Berjaya Times Square Hotel is the huge rooftop area with swimming pools and a kids’ playground. This picture really doesn’t do it justice.
The main pool is huge – probably the biggest I have seen at a city hotel and we have spent hours in it. There are also kids’ pools at each end which were perfect when our children were younger. The playground is also fun.
From this area, there are also views over Kuala Lumpur. We just love it!
Something I found weird on our most recent visit is that there wasn’t any pool towels. It was so annoying and seemed to take everyone by surprise as no other guests had towels either. I’m not sure of the logic behind that.
Maybe even better than the pool though is the huge Berjaya Times Square shopping centre below the hotel which I will cover more later in this article.
Now my oldest is nearly 13, she was able to go shopping alone and come back to the hotel when she was finished which she loved.
The only meal we have eaten within the hotel is breakfast – there are so many options downstairs in the shopping centre that it’d be crazy to eat in the hotel. You can also easily walk to the delicious Jalan Alor Food Street from here.
The Berjaya Times Square Hotel buffet is good with plenty of variety for breakfast. It can get really busy, however, and feel a bit crazy.
If you do want to eat the hotel, there are two restaurants. Berjaya Cafe for vegetarian eating and Samplings on the Fourteenth Restaurant. This is a fine-dining restaurant. The latter was shut on our most recent visit.
There is the Poolside Gazebo where you can get snacks and drinks by the pool, and the Broadway Lounge where you can have drinks, snacks and views and is recommended at sunset.
You can also eat in your room with room service. The menu is more limited than most.
Getting to the Berjaya Times Square Hotel
The Berjaya Times Square Hotel is well located in Bukit Bintang which is a great area of Kuala Lumpur next to the centre KLCC. It’s known for its shopping, so if you somehow get sick of Berjaya Times Square, there are plenty of other massive shopping centres nearby that you can walk to.
Getting to this hotel is easy thanks to a monorail station being located adjacent to the shopping centre. So you can get public transport to KL Sentral from the airport and then switch to the monorail. Note that there is a walk between KL Sentral to the monorail which is easy enough but not recommended if you have a lot of luggage.
It is easy to get a taxi here and there is a taxi service next to the Berjaya Times Square Hotel lobby. There is also parking available at a small extra cost if you have your own car. Of course, you can also get Grab taxis here.
Berjaya Times Square Shopping Centre
While I would love this hotel for its facilities and rooms alone, the shopping centre you can access directly from the hotel lobby is where this hotel option really becomes the best choice in Kuala Lumpur.
Berjaya Times Square is HUGE. With over 1,000 retail outlets alone, you’ll have a great time if you love shopping. However, even if you aren’t a shopper, like me, you’ll still love it here.
For a start, there are tons of great places to eat. So many that it’s hard to choose. If you are on a budget, there is a food court on the bottom level that has many great choices. Otherwise, there are restaurants everywhere offering many types of cuisines. We have never had a bad meal here.
There are also so many other things to do. You can watch a movie, go bowling, play games or take it easy and have your nails done and a massage. You can walk up stairs that are like a big piano and play music as you step up them.
The best attraction in Berjaya Times Square may be the indoor theme park. The Berjaya Times Square Theme Park is the second largest indoor theme park in Asia and has many rides from a big rollercoaster to toddler friendly train rides.
It’s lots of fun and we often visit it when we stay at Berjaya Times Square Hotel.
We love this hotel. It ticks all the boxes, and I don’t think it can be matched for the HUGE range of facilities and things to do right there. The rooms are spacious and well organised, there is a fabulous pool area and it is well located.
Add in the new extras like minibar and treats and I’m even more sold on this hotel.
Prices start at about MYR345 a night which is a bargain in my opinion.
It works well for solo travellers, couples and it’s especially awesome with kids.
Give it a try, you’ll love it!
Looking for other accommodation options in Kuala Lumpur? Read our full guide to the best hotels in Kuala Lumpur here. You can also find our full Kuala Lumpur guide here or other hotels near Berjaya Times Square here.
Planning a trip to Malaysia? Have any questions? Join our Malaysia Travel Planning Facebook group here now! It’s the perfect place to ask any questions and to be inspired!