Hotel Jen Puteri Harbour Review

Published Categorized as Johor Bahru
This article may contain compensated links. Read the disclaimer for more info. We follow our review guidelines

Hotel Jen Puteri Harbour is a fantastic 4 star hotel, which is part of the Shangri-La hotel group.  From the minute you walk into the foyer of this hotel, you’ll quickly note that everything here is offered at an extremely high standard.

While other first class hotels have a more formal feel to them, the concept of Hotel Jen is to provide a more casual environment for its guests.  They want you to feel comfortable from the moment you arrive, like you’re staying with a friend, all without compromising on the facilities and comforts you’d expect from a top quality 4 star hotel.

If you’re considering booking this hotel during your upcoming visit then I recommend reading this detailed Hotel Jen Puteri Harbour review, so you can decide if this is the right hotel for you.

Click here to check out the latest hotel prices now.

Hotel Jen Puteri Harbour Review

This Jen Hotel Puteri Harbour review goes through everything you need to know in order to decide if this is a perfect hotel for you.  This Hotel Jen Puteri Harbour blog post covers the location of the hotel, facilities, dining options and the different room types.

Keep reading the Jen Hotel Johor review below to decide if this the right hotel for you.

Where is Hotel Jen Puteri Harbour – Johor Bahru?

Hotel Jen is a low rise resort located on the waterfront at Puteri Harbour.  The hotel is just a 20-minute drive from the city centre of Johor Bahru, and to get from Singapore to Hotel Jen Puteri Harbour is not more than an hour by car.

Hotel Jen is the only waterfront hotel at Puteri Harbour and is surrounded by an endless number of restaurants and shops.  There is a shopping strip right under the hotel.

The Jen Harbour Hotel Johor also makes for a great hotel for families visiting Legoland.  With Legoland, just 3.5 km away, Hotel Jen offers a good alternative to staying at the Legoland Resort.  What’s even more convenient is the hotel provides a shuttle service to and from Hotel Jen Puteri Harbour to Legoland multiple times a day.  

Facilities at Jen Hotel Puteri Harbour

For guests staying at the Jen Hotel – Malaysia Johor – there are some great facilities available.  

Perhaps the best part of Hotel Jen is the stunning rooftop infinity swimming pool.  In fact, there are three gorgeous infinity pools all of which have the best views out to the Johor Straits and Singapore.  The pool is open daily from 6 am to 9 pm.

Also near the pool is a great fitness centre.  The gym has floor to ceiling windows so you can enjoy the amazing views while you’re working out.  In the fitness centre, there is also a steam room and day spa where you can indulge in a massage. Alternatively, you can arrange for a massage in your room.  The gym is open daily from 10 am to 10 pm.

Dining Options at Jen Hotel Johor Bahru

There is a range of dining options at Jen Puteri Hotel  – Johor Bahru including two restaurants, a lounge, bar and room service.  Keep reading the Jen Hotel Johor review below for more detail. There are also many restaurants within a few minutes walk of the hotel.

Harbour Cafe at Hotel Jen – Malaysia Johor Bahru

The Hotel Jen Puteri Harbour breakfast is served at the Harbour Cafe.  As well as breakfast, Harbour Cafe provides guests with lunch and dinner.  

There is a great Hotel Jen Puteri Harbour promotion for families staying at the hotel.  Up to 2 children, below the age of 6 can enjoy the Hotel Jen Johor buffet free of charge when accompanied by a paying adult.  For all other children up to age 11, the Jen Hotel Johor buffet price is available at a 50% discount.


On-the-Go is a casual cafe where you can grab a quick or simple meal to take away.  While the cafe is open daily from 6.30 am to 2.30 pm daily – if you drop by after 6 pm – anything left on display is available at half price.

SkyBar, Bar & Restaurant

Located right by the stunning rooftop infinity swimming pool, this dining option provides the ultimate views across Puteri Harbour.  Once the sun goes down, this place becomes a laid back lounge and grill serving up fresh seafood, cocktails and more.

Each Thursday, Friday and Saturday, the restaurant hosts a buffet seafood BBQ.  On the menu is a range of fresh seafood, as well as other BBQ meats and salads. The Hotel Jen Puteri Harbour buffet price varies each night, so best to check on arrival.

The Skybar – Hotel Jen Puteri Harbour is open daily from 12 pm to 12 am and the restaurant is open daily from 4 to 11pm.

Lobby Lounge

Located in the Lobby, Lobby Lounge serves up Dim Sum and noodles.  Here you can enjoy more than 25 different Hong Kong style Dim Sum in a nice casual environment.  

The Lobby Lounge is open daily from 10 am to 10 pm.

Room Service

Room service is also available for guests 24 hours a day.

Accommodation at Hotel Jen Puteri Harbour JB

There are numerous room options at Hotel Jen, with three general categories – standard rooms, suites and clubrooms.  All of the rooms are very spacious and modern with a light airy feel to them.

The hotel rooms are spread out across three blocks of hotel rooms, which are joined by enclosed walkways.

Standard Rooms

There are three different standard room options – deluxe rooms, deluxe harbour view rooms and premier rooms.  All rooms are spacious and come with the option of a king bed or twin beds. If you add the included daybed, the room can accommodate up to 3 people or even families with 2 small children.

The deluxe harbour view rooms provide guaranteed views of Puteri harbour while a Hotel Jen Puteri Harbour premier room provides extra space with a separate living area and bedroom.

All rooms regardless of type include wifi, ensuite with separate shower and bath, LED TV, satellite/cable TV, refrigerator, desk, safe, tea and coffee.

Club Rooms

A Hotel Jen Puteri Harbour club room is a standard room, with the added bonus of Club perks.  Club perks include:

  • Exclusive check in and check out
  • Personal concierge
  • Evening cocktails and snacks
  • iPad to stream Netflix during your stay
  • Buffet breakfast in a private setting with harbour views
  • Unlimited local calls
  • Access to the Jen Club Lounge.


For those who want even more space, then book into one of the suites.  At around double the size as a standard room, these rooms are like a home away from home.

Most suites have great views of the Harbour and Singapore from both the living room and the bedroom.  These suites come with a king bed and with the included daybed can accommodate up to 3 people or even families with 2 small children.

Like the previous room types, suites come with wifi, ensuite with separate shower and bath, LED TV, satellite/cable TV, refrigerator, desk, safe, tea and coffee.

Final Words

For travellers who prefer a more casual environment when they travel, without losing any of those first class facilities or comforts, Hotel Jen is a perfect choice. 

With a Hotel Jen Puteri Harbour address on the waterfront and with many rooms and facilities offering stunning views, it is a gorgeous place to relax after a day of sightseeing at all the nearby attractions.

Click here to see the latest hotel prices now.

You can read about more about the best hotels near Legoland here or other hotels in Johor Bahru here.  Don’t forget to also check out the guide on things to do in Johor Bahru.

By Sharon Gourlay

Sharon is a certified Malaysia travel expert and can't get enough of travelling and talking about Malaysia since she first visited 21 years ago. She travels around Malaysia multiple times a year both alone and with her kids. She used to call Penang home and especially loves this food paradise. Sharon also has a Bachelor of Arts in Asian Studies, a Certificate III in International Travel Sales and has been certified by Tourism Malaysia as a Malaysia Travel Expert. Through this site, she'll help you have the perfect trip to this amazing destination.