Grand Puteri Hotel Kuala Terengganu Review

Published Categorized as Kuala Terengganu
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Once we decided we weren’t going to miss out on exploring Kuala Terengganu on our way to Redang Island, our next challenge was to find the perfect hotel for us.

We wanted something central, ideally with a pool where we could get to the jetty to Redang as well as the city attractions easily. Obviously, we also wanted something clean and comfortable and a good price!

Enter the Hotel Grand Puteri Terenggau. It seemed to tick all these boxes all for a budget price. We booked our stay and looked forward to exploring Kuala Terengganu.

Grand Puteri Kuala Terengganu outside
The outside of the Grand Puteri Kuala Terengganu

So did this hotel measure up? Find our below in our Grand Puteri Hotel Kuala Terenggau review!

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Grand Puteri Hotel Kuala Terengganu Review

Our arrival at the hotel was great. The hotel looks grand and impressive from the outside.

Someone went straight to our taxi, removed our luggage and took it inside. The front desk staff at the Grand Puteri Hotel in Kuala Terenggau were just as good. Friendly and efficient. One of them had actually gone to university in Melbourne and lived just a suburb over from us!

The porter then took us to our room.

Grand Puteri Hotel Kuala Terenggau Rooms

Grand Puteri Kuala Terengganu Superior room
Inside our twin superior room

We stayed in a superior twin room which is their cheapest room category. You can also book a deluxe room or a junior suite.

My first impression is that the room is the usual midrange Malaysian hotel standard. The beds are comfortable, the room well furnished with everything you would expect for a midrange hotel – tea and coffee making facilities, a small fridge, a desk area and two bottles of water.

Grand Puteri Kuala Terengganu tea and coffee making facilities
Tea and coffee making facilities

There is cable TV with 15 channels but a good variety. The TV is on the small side. There is also a decent sized cupboard and a luggage stand.

The room is air conditioned. Unfortunately, with no way to control the temperature. I found the room too cold with it on which was an issue at night – I was too cold to go to sleep with it on, so I’d turn it off. Then wake up sweating. So I’d turn it back on…

Grand Puteri Kuala Terengganu bathroom
Our bathroom – the shower is to the right with just a curtain and no lowered floor

The bathroom could have been better. The shower opened up into the bathroom and one foot towel is not enough to stop the lukewarm water flowing everywhere. More disappointing is the lack of toiletries. We only had a shower cap and sanitary bag. We didn’t even get soap.

The bathroom also had some minor mould problems and discolouring on the toilet seat.

The room was quiet except when the call to prayer was playing as the Zainal Abidin Mosque is close by. I am a light sleeper though and it didn’t wake me up.

Grand Puteri Hotel Terenggau Restaurant Options

Grand Puteri Hotel Kuala Terenggau Terenggau Malaysia breakfast buffet
Part of the breakfast buffet

There is a restaurant in the ground floor of the hotel. They have a range of cuisine options and specialties although we only ate here for breakfast.

I found what I ate at the breakfast buffet tasty (especially the roti canai!) but like many buffets in this part of the world, because they are trying to have something for many different cultural groups, there aren’t many western options. If you love an Asian breakfast, you’ll be fine, but western options are limited.

There is an egg station, bread, toaster and some baked beans though! The juice is concentrate.

Hotel Grand Puteri Kuala Terenggau Facilities

Grand Puteri Kuala Terengganu pool
The segregated pools from above

One of the reasons we picked this hotel was the pool area and it didn’t disappoint. It’s a lovely area and felt like a little oasis in the city especially as it doesn’t seem to be used much.

The pools are segrated into male and female so not great if you are a family and want some pool time together but it is fine to go with your opposite sex children. I was travelling with my son and we had fun.

Grand Puteri Hotel Kuala Terenggau Terenggau Malaysia swimming pool
The pool is a lovely area – right in the middle of the city

Otherwise, there is a business centre. The hotel wifi is great.

How To Get To Grand Puteri Kuala Terenggau

This city is right in the middle of everything so it is very easy to get to! If you bus in, it is practically next door to the bus station so just walk.

If you come from Shahbandar Jetty, you are also a short walk away but in the heat and with luggage, I recommend you use the Grab app to get a taxi.

From the airport, take a taxi. It should only be around RM20.

Grand Puteri Kuala Terengganu
The reception area at the Grand Puteri Kuala Terengganu

Final Words

Overall, we definitely enjoyed our stay here. The location can’t be beat, the hotel a good, comfortable standard and the service is very friendly. We felt very at home here.

The pool area is great.

I wish our bathroom had been a bit nicer and we had some soap, but otherwise, I have no complaints! Especially as the price is very, very good.

I think this is the best option in Kuala Terengganu.

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You can find more options for your best hotel in Kuala Terengganu here. Find all our guides to this great city here!

Planning a trip to Malaysia? Have any questions? Join our Malaysia Travel Planning Facebook group here now! It’s the perfect place to ask any questions and to be inspired!

By Sharon Gourlay

Sharon is a certified Malaysia travel expert and can't get enough of travelling and talking about Malaysia since she first visited 21 years ago. She travels around Malaysia multiple times a year both alone and with her kids. She used to call Penang home and especially loves this food paradise. Sharon also has a Bachelor of Arts in Asian Studies, a Certificate III in International Travel Sales and has been certified by Tourism Malaysia as a Malaysia Travel Expert. Through this site, she'll help you have the perfect trip to this amazing destination.