We wanted something central, ideally with a pool where we could get to the jetty to Redang as well as the city attractions easily. Obviously, we also wanted something clean and comfortable and a good price!
Enter the Hotel Grand Puteri Terenggau. It seemed to tick all these boxes all for a budget price. We booked our stay and looked forward to exploring Kuala Terengganu.
So did this hotel measure up? Find our below in our Grand Puteri Hotel Kuala Terenggau review!
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Grand Puteri Hotel Kuala Terengganu Review
Our arrival at the hotel was great. The hotel looks grand and impressive from the outside.
Someone went straight to our taxi, removed our luggage and took it inside. The front desk staff at the Grand Puteri Hotel in Kuala Terenggau were just as good. Friendly and efficient. One of them had actually gone to university in Melbourne and lived just a suburb over from us!
The porter then took us to our room.
Grand Puteri Hotel Kuala Terenggau Rooms
We stayed in a superior twin room which is their cheapest room category. You can also book a deluxe room or a junior suite.
My first impression is that the room is the usual midrange Malaysian hotel standard. The beds are comfortable, the room well furnished with everything you would expect for a midrange hotel – tea and coffee making facilities, a small fridge, a desk area and two bottles of water.
There is cable TV with 15 channels but a good variety. The TV is on the small side. There is also a decent sized cupboard and a luggage stand.
The room is air conditioned. Unfortunately, with no way to control the temperature. I found the room too cold with it on which was an issue at night – I was too cold to go to sleep with it on, so I’d turn it off. Then wake up sweating. So I’d turn it back on…
The bathroom could have been better. The shower opened up into the bathroom and one foot towel is not enough to stop the lukewarm water flowing everywhere. More disappointing is the lack of toiletries. We only had a shower cap and sanitary bag. We didn’t even get soap.
The bathroom also had some minor mould problems and discolouring on the toilet seat.
The room was quiet except when the call to prayer was playing as the Zainal Abidin Mosque is close by. I am a light sleeper though and it didn’t wake me up.
Grand Puteri Hotel Terenggau Restaurant Options
There is a restaurant in the ground floor of the hotel. They have a range of cuisine options and specialties although we only ate here for breakfast.
I found what I ate at the breakfast buffet tasty (especially the roti canai!) but like many buffets in this part of the world, because they are trying to have something for many different cultural groups, there aren’t many western options. If you love an Asian breakfast, you’ll be fine, but western options are limited.
There is an egg station, bread, toaster and some baked beans though! The juice is concentrate.
Hotel Grand Puteri Kuala Terenggau Facilities
One of the reasons we picked this hotel was the pool area and it didn’t disappoint. It’s a lovely area and felt like a little oasis in the city especially as it doesn’t seem to be used much.
The pools are segrated into male and female so not great if you are a family and want some pool time together but it is fine to go with your opposite sex children. I was travelling with my son and we had fun.
Otherwise, there is a business centre. The hotel wifi is great.
How To Get To Grand Puteri Kuala Terenggau
This city is right in the middle of everything so it is very easy to get to! If you bus in, it is practically next door to the bus station so just walk.
If you come from Shahbandar Jetty, you are also a short walk away but in the heat and with luggage, I recommend you use the Grab app to get a taxi.
From the airport, take a taxi. It should only be around RM20.
Overall, we definitely enjoyed our stay here. The location can’t be beat, the hotel a good, comfortable standard and the service is very friendly. We felt very at home here.
The pool area is great.
I wish our bathroom had been a bit nicer and we had some soap, but otherwise, I have no complaints! Especially as the price is very, very good.
I think this is the best option in Kuala Terengganu.
Sharon is an Australian who has fallen in love with Malaysia! She explores Malaysia multiple times a year, often with her kids, and has previously lived in Penang.