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Situated in Taman Negara, Balai Serama Guesthouse offers tranquil and comfortable accommodation. Surrounded by lush greenery, it features a restaurant and provides free parking space on site. Offering garden views from the terrace, air-conditioned rooms come with tiled flooring, a desk, seating area and tea/coffee making facilities. The attached bathroom includes towels and shower facility. Balai Serama Guesthouse features a common lounge area where guests can relax. Luggage storage, laundry and fax/photocopying services are available and sightseeing activities can be arranged. The property houses a restaurant serving a tasty spread of local dishes. Special diet meals can also be prepared upon request. Breakfast and dinner are provided. Taman Negara Recreational Centre is approximately 4.7 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
2 bunk beds
and
1 large double bed
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No credit card needed to book. We'll send you an email confirming your reservation.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
9.3
Location
9.0
Free WiFi
8.8
High score for Kuala Tahan
Select topics to read reviews:

See what guests loved the most:

  • Lucia
    Spain Spain
    The place is quiet, it has great views, good atmosphere the room was clean and spacious and the food is very tasty! The owners provide all the information you need. They drove us to kuala tahan every time we needed or wanted to. They arranged our...
  • Julie
    Qatar Qatar
    Beautiful location by the river. Cosy home atmosphere. Food was very good quality and taste. Hosts very helpful, e.g. running us into village to get park permits in the morning and organising a great day trip to a remote location.
  • Raimondal
    Lithuania Lithuania
    Remote (actually in the middle of nowhere) location on a river bank. Beautiful blooming garden. Amazing view from the terrace to the river and the jungle. Very calm. The room is big enough. The bathroom is also spacious. Very clean. Each room...
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of Balai Serama Guesthouse
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Family rooms
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private beach area
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Beach
  • Hiking
Living Area
  • Dining area
  • Sofa
  • Seating Area
Food & Drink
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Services
  • Shuttle service
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Laundry
    Additional charge
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Languages spoken
  • English
  • Malay
  • Dutch

House rules

Balai Serama Guesthouse takes special requests - add in the next step!

Check-in

From 14:00 to 22:00

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Cash only

This property only accepts cash payments.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform Balai Serama Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Balai Serama Guesthouse

  • Check-in at Balai Serama Guesthouse is from 14:00, and check-out is until 10:00.

  • Balai Serama Guesthouse has 1 restaurant:

    • Restaurant

  • Balai Serama Guesthouse offers the following activities / services (charges may apply):

    • Hiking
    • Private beach area
    • Beach

  • Room options at Balai Serama Guesthouse include:

    • Double
    • Chalet

  • Balai Serama Guesthouse is 2.6 miles from the centre of Kuala Tahan. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Balai Serama Guesthouse may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.